Grievance Redressal & Escalation Matrix
SEBI Registration Details
- (a) Registered Entity Name :
- CHITRA A
- (b) Trade Name / Website :
- www.traderchitra.com
- (c) Type of Registration :
- Research Analyst
- (d) SEBI RA Registration Number :
- INH000026619
- (e) BSE RA Enlistment Number :
- 7147
- (f) Official SEBI RA List :
- SEBI Registered Research Analyst List
- (g) Official BSE RA List :
- BSE Registered Research Analyst List
- (h) Registration Date :
- May 05, 2026
Registered Address Details
Flat No 205, Jaya Hibiscus, 3rd Main, 16th Cross, Hoysala Nagar, Near Ganesha Temple, Rammorthy Nagar, BANGALORE, KARNATAKA, 560016
Customer Support & Primary Contact
- Customer Support Head / CEO :
- CHITRA A
- Phone :
- +91 93805 82741
- Email :
- chitraprabutrading@gmail.com
Important Note on Grievance Redressal
If you are dissatisfied with any aspect of our services, please raise your concern through the following channel:
- Email :
- chitraprabutrading@gmail.com
- Phone :
- +91 93805 82741
Escalation Process
If your issue remains unresolved after 7 working days, or if the response is unsatisfactory, you may escalate the matter directly to SEBI via the following platforms:
SEBI Grievance Platforms
- (i) SEBI SCORES Portal
- (ii) SEBI SMART ODR Platform
- (iii) SEBI Toll-Free Numbers: 1800 22 7575 / 1800 266 7575
- (iv) SEBI Regional Offices Contact List
- (v) Market Intelligence (MI) Portal
For Impersonation Fraud
- Cyber Crime Reporting Portal
- Report online financial fraud at the National Cybercrime Helpline number 1930
To view our full Client Consent, Investor Charter, MITC, Service Timelines, Complaint Handling Matrix, Fraud Awareness, Refund Policy, and Others, please visit: www.traderchitra.com
SHE BOX – Grievance Redressal & Escalation Matrix
As part of our commitment to transparency and investor protection, the following grievance redressal matrix outlines how clients can seek timely resolution of concerns related to our research services.
| Details of Designation | Contact Person Name | Physical Address | Contact Number | Email ID | Working Hours |
|---|---|---|---|---|---|
| Customer Care | CHITRA A | Flat No 205, Jaya Hibiscus, 3rd Main, 16th Cross, Hoysala Nagar, Near Ganesha Temple, Rammorthy Nagar, BANGALORE, KARNATAKA, 560016 | +91 93805 82741 | chitraprabutrading@gmail.com | From 10:00AM to 05:00PM (Holidays Off) |
| Head of Customer Care | CHITRA A | Flat No 205, Jaya Hibiscus, 3rd Main, 16th Cross, Hoysala Nagar, Near Ganesha Temple, Rammorthy Nagar, BANGALORE, KARNATAKA, 560016 | +91 93805 82741 | chitraprabutrading@gmail.com | From 10:00AM to 05:00PM (Holidays Off) |
| Compliance Officer | CHITRA A | Flat No 205, Jaya Hibiscus, 3rd Main, 16th Cross, Hoysala Nagar, Near Ganesha Temple, Rammorthy Nagar, BANGALORE, KARNATAKA, 560016 | +91 93805 82741 | chitraprabutrading@gmail.com | From 10:00AM to 05:00PM (Holidays Off) |
| CEO | CHITRA A | Flat No 205, Jaya Hibiscus, 3rd Main, 16th Cross, Hoysala Nagar, Near Ganesha Temple, Rammorthy Nagar, BANGALORE, KARNATAKA, 560016 | +91 93805 82741 | chitraprabutrading@gmail.com | From 10:00AM to 05:00PM (Holidays Off) |
| Principal Officer | CHITRA A | Flat No 205, Jaya Hibiscus, 3rd Main, 16th Cross, Hoysala Nagar, Near Ganesha Temple, Rammorthy Nagar, BANGALORE, KARNATAKA, 560016 | +91 93805 82741 | chitraprabutrading@gmail.com | From 10:00AM to 05:00PM (Holidays Off) |